Help - Forum @ mentions not triggering alerts

Has anyone else noticed that they're not getting alerted when mentioned using the @ prefix? I'm getting plenty of alerts from levels and forum threads where I have posted to previously, but not from those where I have not posted to... yet where someone has referenced me. And yes, I have all the options under Alert Preferences checked off. Cheers.

 

So an update based on observations by @Frenzies and @Gepeto : It appears that alerts are triggered for @ mentions only when made in forum posts (such as this one) and not when made in the comments section of a submitted level. This information based on the conversation we had on @Scare Crow 's level Patience.

@NeoCHI @Sunny Sunset : is this unexpected behaviour ("feature") of this website something that could be fixed such that all @ mentions trigger alerts for those that so desire by way of their Alert Preferences?

 

Agreed.

@Sunny Sunset That is the issue: what Gepeto reworded. I agree with your summary of notifications, it's just that the alerts are not happening when someone tags you from a level comment section.

 

Ditto.

 

@Sunny Sunset

I'm disappointed. I simply asked if it was something that could be fixed.

Rather than answering the question you first insulted me by telling me how the website works according to your understanding. In other words, implying that my concern is baseless because I am clearly not able to understand correct website behaviour on my own.

Then, rather than investigating the problem on behalf of the community you insisted that it didn't exist. That your experiences have been different from the vast majority and that is all that matters.

Thirdly you then go on to question our integrity, implying that surely there is no way we could notice the lack of notifications if we didn't get the notifications.

We explain rationally how this is possible and you then turn it into an argument. This then includes immediately dismissing the problem - that "after you have looked, there is no need for the notification."

Your next installment is then to deflect the problem from one that the management of this website has any control of or interest in solving. If you remember, I simply asked if it could be fixed. If it can't, then that would be fine, but to get upset at us asking is not community building.

From here it gets even worse as you belittle the problem: "And its such a minor issue..." Whether it is big or small is irrelevant to the fact that we just want to know whether it can be fixed.

In the same breathe you then go and insult us implying that surely we have an ego problem if this is of a concern to us. I'm sorry, but we are all simply trying to improve the website for all. When someone should tag another, they may be left wondering why the other hasn't answered (that is if they expect the notification system to work). Thus, this problem is not so much one that we as recipients of a tag are concerned about as much as we're concerned for those yet unaware.

Then when we clearly spell out that this is a conversation that we'd like to have with the administration of this website and for the greater good of the readers and users - that "It's not against you" - you ask us to stop the conversation, that you have 1. provided a solution, and 2. that we are persisting beyond the purpose, interest, and reason (definition of kicking a dead horse here). 1. No you have not provided a solution, took ownership, or provided a reasonable alternate contact. And 2. Having failed to get our one and only question of whether this can or cannot be fixed answered is not a case of beating a dead horse.

This has now turned from a simple question into a parody and an embarrassment of the management of this website. I don't know the challenges you have in life, but there is no reason that you need to take out your issues with the patrons of this website. Also misplacing your ego concerns on us is beyond reproach, particularly for someone in the position of a moderator. There has been no moderation of this thread, in fact, it has been quite the opposite.