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Help - Forum Issues downloading new levels (Site issues?)

Discussion in 'General (Issues, Help, Discussions)' started by Dreamchaser, Nov 22, 2016.

  1. Nov 22, 2016 #1
    Dreamchaser

    Dreamchaser New Member

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    I can't seem to download any new levels, I only registered yesterday to your site prior to this I had no problems downloading are there problems with your site today?
     
    Dreamchaser, Nov 22, 2016
    Dreamchaser, Nov 22, 2016
    #1
  3. Nov 22, 2016 #2
    Frenzies

    Frenzies Administrator Staff Member

    Messages:
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    I'm not having any problems downloading levels from the site. Could you please try again?
     
    Frenzies, Nov 22, 2016
    Frenzies, Nov 22, 2016
    #2
  5. Nov 22, 2016 #3
    nGord

    nGord Standby Administrator, Retired Moderator Staff Member

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    @Dreamchaser I had some site issues around the time of your message as well (maybe an hour or two earlier). It's @NeoCHI's website, so we cannot be all that sure as to what may have been going on (if anything). I hope it is working out for you well now. :) If not, can you help us better understand your issues? Thanks.
     
    nGord, Nov 22, 2016
    nGord, Nov 22, 2016
    #3
    Dreamchaser likes this.
  7. Nov 22, 2016 #4
    Dreamchaser

    Dreamchaser New Member

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    Thanks for your response I still don't know what's wrong, I have tried again and still no joy, I am definitely logged in to the site I choose what I want to download but when I press this it just brings me back to the same screen normally I would see the download icon at the top of my screen.
     
    Dreamchaser, Nov 22, 2016
    Dreamchaser, Nov 22, 2016
    #4
  9. Nov 22, 2016 #5
    Frenzies

    Frenzies Administrator Staff Member

    Messages:
    355
    Levels:
    18
    Albums:
    5
    Likes Received:
    1,215
    Joined:
    Jun 15, 2016
    Have you tried holding your finger on the image and clicking Save Image? I haven't been able to download any levels using that method on iOS (although it worked on Android). If it still doesn't work, then you'll probably have to take a screenshot.
     
    Frenzies, Nov 22, 2016
    Frenzies, Nov 22, 2016
    #5
    Dreamchaser likes this.
  11. Jun 24, 2018 #6
    lichtfuerlau

    lichtfuerlau Active Member

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    Joined:
    Oct 26, 2016
    Maybe you have a problem with your multitask settings or an app opens too many background tasks. If you are using Android, consider activating developper mode and check your background process limit. Sometimes set it on max. 4, better than unlimited.
     
    Last edited by a moderator: Jun 24, 2018
    lichtfuerlau, Jun 24, 2018
    lichtfuerlau, Jun 24, 2018
    #6

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